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Privacy Policy

Last updated: 16 May 2026

Dr. Cem Smile Design ("we", "us", "the clinic") respects your privacy. This page explains what personal information we collect through our website, how we use it, and the rights you have over your data.

1. What we collect

When you submit the consultation form on this website, we collect:

  • Contact details — name, email address, phone number
  • Appointment preferences — preferred date, type of treatment you are interested in
  • Any message you choose to include

We do not collect medical history, payment information, or sensitive data through the website. Clinical information is recorded only in person at the clinic and stored in our practice management system.

2. How we use it

Your information is used solely to:

  • Respond to your consultation inquiry by email or phone
  • Schedule or confirm appointments
  • Send you information you have specifically requested about treatments

We do not send marketing emails unless you explicitly opt in, and we do not sell or share your information with third parties for advertising.

3. Where your data is stored

Form submissions are delivered to the clinic via email (Gmail / Google Workspace) and processed through an automation service (n8n) hosted on a private server in Europe. Inquiries are retained for as long as needed to respond and provide follow-up care, and then deleted on request.

4. Cookies

This website uses minimal cookies and browser storage:

  • Language preference (drcem-lang) — stored in your browser so the site loads in your chosen language on return visits.
  • Cookie banner state — remembers that you have dismissed the cookie notice.

We do not use third-party advertising cookies or cross-site tracking. If we add analytics in the future, this policy will be updated and we will request consent where required.

5. Your rights

You have the right to:

  • Request a copy of the personal data we hold about you
  • Ask us to correct or update it
  • Ask us to delete it
  • Withdraw consent for any communications at any time

To exercise any of these rights, email drcemsd@gmail.com. We will respond within 30 days.

6. Children

This website is not directed at children under 16. Patients under 18 must be accompanied by a parent or legal guardian for any clinical appointment.

7. Updates to this policy

We may update this policy from time to time. The "Last updated" date at the top of this page will always reflect the most recent revision. Material changes will be communicated through a notice on the website.

8. Contact

For any privacy-related questions or requests, contact:

  • Email: drcemsd@gmail.com
  • Phone: +383 49 884 900
  • Address: Marigona Residence, Preoc, Kosovo

Note: This is a working draft. The clinic's data protection officer should review and approve the final wording before it represents binding policy. For specific GDPR / KDPL compliance questions, please contact the clinic directly.

Dr. Cem Smile Design

Crafting flawless smiles with artistry and precision.

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Contact

  • +383 49 884 900
  • drcemsd@gmail.com
  • Marigona Residence, Preoc, Kosovo

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